What is genuine Autodesk software?
Genuine Autodesk software is legally licensed software purchased directly from Autodesk or an authorized reseller. Genuine Autodesk software will work per the product documentation and the Terms of Use and is free from the vulnerabilities that may be found in nonvalid software.
Why did I receive an in-product message about nonvalid software?
We have detected an nonvalid license associated with your software. Unfortunately, it is easy to unknowingly purchase nonvalid software. Unauthorized sellers often pose as authorized resellers and sell nonvalid software at deep discounts. Other sellers bundle nonvalid software with computer hardware. Always buy Autodesk software either direct from
autodesk.com or from an
Autodesk Authorized Partner
How do I resolve this issue?
To fix this issue, you must purchase genuine Autodesk software either directly from
Autodesk.com or from an
Autodesk Authorized Partner. You must also uninstall your nonvalid software (the one displaying the in-product warning messages).
What are the risks of using nonvalid software?
Using nonvalid software poses a risk for individuals and organizations. Nonvalid software may have been modified and/or may include malicious code, leading to issues such as:
- Increased risk of exposure to malware that can destroy or compromise data, including your work
- Increased chance of the software not functioning correctly, or failing completely, which may cause safety, quality or integrity issues for your designs, processes, products or structures
- Limited access to customer support, upgrades, technical documentation, etc.
Using nonvalid software also puts you and your company at risk of copyright infringement or other potential legal claims, which may lead to civil penalties or criminal prosecution.
What are the benefits of using genuine Autodesk software?
There are many benefits of using genuine software, including:
- Strong security - Genuine software has not been manipulated and is free from harmful malware that can cost your company millions to resolve.
- New features - Full access to the latest product features that can improve your productivity.
- Customer Support - Access to our team of software experts ready to help your project succeed.
- Cloud License Management - Autodesk has retired serial numbers and has transitioned to the Named User model, allowing your to manage your subscriptions more efficiently.
What happens if I do nothing and continue using my nonvalid software?
You will continue to receive the in-product warning messages. Using nonvalid software puts you and your company at risk of copyright infringement or other potential legal claims, which may lead to civil penalties or criminal prosecution.
I am a student or teacher. Can I use genuine software for free?
Can I disable the in-product warning message?
The Autodesk Genuine Service is designed to remain in place as long as Autodesk products are detected on a device. Once Autodesk products are no longer detected, the service will be disabled automatically.
How does Autodesk help prevent nonvalid software use?
Autodesk participates in many programs that help protect individuals and organizations from the risks associated with nonvalid software.
- We educate end users and organizations on the benefits of using genuine Autodesk software, including providing software asset management (SAM) information to help businesses manage their software licenses, and support services where customers can ask for help and guidance on software usage.
- We work with organizations like The Software Alliance (BSA) to investigate the sale and use of nonvalid software.
- We take action against unauthorized resellers of Autodesk products on popular marketplaces and e-commerce sites.
- We investigate anonymous reports of suspicious resellers and users of nonvalid software.
- We support technical programs, such as validation testing, that help customers understand the status of their software.
